3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Mar 22, 2021
There was a bug in the Etsy app and instead of my default address being used, a previous address was enabled. As a result the item was sent to a different country. Obviously not the fault of the seller, I will only comment on the offered support. The seller waited 2 months to receive it back and then send it to me (although the item was in stock and, I think, it would have been more helpful to have offered a replacement). In addition, due to the mistake I had to pay the postal cost myself, which was 1/4 of the price of the item (in that case, I think, a refund of the original purchase should have been offered as an option). The earrings themselves are very heavy and not easy to wear.
Jul 31, 2019
These are so pretty, unique and lightweight - absolutely love them!!! And I had great customer service. Can't wait to buy my next pair!